1. We are committed to ensuring your satisfaction with any product you have ordered from us. If you are received any manufacturing defect with any product, we will accept replacement request within 2 days of delivery, In order to return the product you will have to pack the item and ship it to Our address.
2. Items are eligible for Replacement fulfill any of the following conditions :
- Item was delivered to you in a damaged / defective condition.
- Item was not as per the image displayed on the website.
3. All items must be returned in their original condition, with price tags intact, original accessories and in the original packaging as delivered to you.
4. The cost of return shipping will not be covered by vatsalaya.com. Only in case of damaged products or products that are received wrong, we would cover the return shipping costs up to Rs. 100.
5. Within 2 days of delivered date you need to send product via local courier / Indiapost to our address by self within 2 days of Delivery date, and submitted proof of courier receipt to our customer executive email address or whatsapp number.